Head of Customer Experience at SC Fitness. SC Fitness has 39 clubs and 3 brands (Solinca Classic: 22; Solinca Light: 10; Element: 7).
A former sales consultant, club manager, area manager and Operations Director, getting Health Clubs to member service excellence and great retention achievements.
Jose has worked in the Fitness Industry since 2004 and currently serves as Vice-Chair in the IHRSA Board of Directors.
Jose will be delivering the below topic on 6th October at the Business Summit:
How to boost club retention with data analysis